ONE & DONE RENTALS LLC – RENTAL TERMS & CONDITIONS
By placing an order with One & Done Rentals LLC, the customer agrees to the following terms:
1. Reservation & Payment
A 50% down payment is required at checkout to reserve rental items. The remaining balance is due no later than 7 days before the scheduled rental date. Orders placed within 7 days of the rental date may require payment in full at the time of booking. A reservation is not guaranteed until the required payment has been received.
2. Cancellations
Cancellations made at least 7 days before the scheduled rental date are eligible for a refund of payments made, excluding any non-refundable fees specifically disclosed at booking. Cancellations made less than 7 days before the rental date may result in forfeiture of the down payment.
3. Security Deposit
A refundable security deposit is required to cover damage, loss, missing items, or excessive cleaning. Deposits are refunded after all rental items are returned on time and in their original condition, less any applicable charges.
4. Rental Period & Late Returns
Rental items must be returned or made available for pickup by the agreed-upon date and time. Late returns may be subject to additional rental charges. Customers should contact One & Done Rentals LLC as soon as possible if a return or pickup delay is expected.
5. Care of Rental Items
The customer is responsible for rental items from the time they are received until they are returned to One & Done Rentals LLC. Items must be used only for their intended purpose and protected from damage, theft, loss, misuse, and unreasonable weather exposure.
6. Damage, Loss & Cleaning
Customers are responsible for the cost of repairing or replacing rental items that are damaged, lost, stolen, destroyed, or returned with excessive cleaning needs during the rental period. Charges may be deducted from the security deposit. If costs exceed the security deposit, the customer is responsible for the remaining balance.
7. Delivery & Pickup
Delivery and pickup are available where offered and may include an additional fee. The customer is responsible for providing accurate delivery information and ensuring that an authorized person is available when required. Additional charges may apply for unsuccessful delivery or pickup attempts caused by incorrect information, inaccessible locations, or customer unavailability.
8. Setup & Placement
Unless setup services are specifically included in the order, delivery does not include setup, decorating, installation, rearranging furniture, or moving rental items after delivery. Customers are responsible for confirming that the rental location is safe, accessible, and appropriate for the items rented.
9. Weather & Outdoor Use
Customers are responsible for monitoring weather conditions when rental items are used outdoors. One & Done Rentals LLC may require certain items to be moved indoors, secured, or discontinued from use when weather conditions could create a safety risk or damage the equipment.
10. Availability & Substitutions
While we make every effort to provide the exact items reserved, unforeseen circumstances such as damage, loss, or delayed returns from a prior rental may affect availability. If an item becomes unavailable, One & Done Rentals LLC will contact the customer to discuss a comparable substitution or refund for the unavailable item.
11. Customer Responsibility & Safe Use
The customer agrees to use all rental items safely and according to their intended purpose. Children must be appropriately supervised when using rental items intended for recreational or entertainment use. The customer is responsible for determining whether rented items are appropriate for their event, location, and intended use.
12. Inspection Upon Receipt
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11. Customer Responsibility & Safe Use
The customer agrees to use all rental items safely and according to their intended purpose. Children must be appropriately supervised when using rental items intended for recreational or entertainment use. The customer is responsible for determining whether rented items are appropriate for their event, location, and intended use.
12. Inspection Upon Receipt
Customers should inspect rental items when received and notify One & Done Rentals LLC promptly of any missing items, existing damage, or other concerns. Failure to report an issue before use may affect our ability to determine when damage occurred.
13. Prohibited Activities
Rental items may not be sold, subleased, loaned to another party, permanently altered, or removed from the agreed rental location without prior approval from One & Done Rentals LLC.
14. Acceptance of Terms
By completing checkout and accepting these Terms & Conditions, the customer confirms that they have reviewed and agree to the rental policies associated with their order and accept financial responsibility for amounts due under these terms.rs should inspect rental items when received and notify One & Done Rentals LLC promptly of any missing items, existing damage, or other concerns. Failure to report an issue before use may affect our ability to determine when damage occurred.
13. Prohibited Activities
Rental items may not be sold, subleased, loaned to another party, permanently altered, or removed from the agreed rental location without prior approval from One & Done Rentals LLC.
14. Acceptance of Terms
By completing checkout and accepting these Terms & Conditions, the customer confirms that they have reviewed and agree to the
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